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News

iPay88 has Reported on A Cybersecurity Incident

vona_my

30/08/2022

Please refer to below media statement on cybersecurity incident by iPay88. For further inquiries, please contact cs@misumi.com.my or mysar@misumi.com.my

Malaysia, 11 August 2022 - iPay88 would like to report that there was a cybersecurity incident where card data may have been potentially compromised.

Upon discovery of the issue, we immediately initiated an investigation on 31 May 2022 and brought in cybersecurity experts to contain the issue. The containment process was successfully completed and no further suspicious activity has been detected since 20 July 2022. To ensure the continued safety of the card data, we have implemented various new measures and controls to strengthen the system's security against any further incidents.

The investigation is currently ongoing and we are working closely with the authorities and relevant parties on this matter. More updates and detailed findings will be shared in due course. All financial institution partners have been informed and kept up to date.

We will continue to monitor the situation closely and ensure the safety of the cardholder data.

Yours truly,
Customer Service Department
MISUMI MALAYSIA SDN.BHD.